Frequently Asked Questions
1) Can I pay with PayPal for products I purchase on Pod Outdoor?
Yes you can. Just choose the "Checkout With Paypal" button in our shopping cart when checking out.
2) Can I pay using my Amazon account when purchasing products on Pod Outdoor?
Yes you can. If you are an Amazon member just choose the "Amazon Payments" button in our shopping cart, and you will be able to pay through your Amazon account.
3) How are the Tetra-Pod boats shipped?
The Tetra-Pod boat/trailer combination is shipped via a freight company. Deliveries to residential addresses are by box trucks with lift gates. Deliveries to commercial addresses with loading docks are done via semi trucks.
4) Does the Tetra-Pod boat and trailer require any assembly before it is ready to use?
Yes. The assembly is not difficult, and the Tetra-Pod ships with assembly instructions. The process is relatively simple, and usually only takes around thirty minutes for the off road version and 1.5 hours for the on road version.
5) Can the Tetra-Pod be shipped to a different address than the billing address?
Yes it can. There will be an option for that when entering shipping information at checkout.
6) I placed an order, but I did not receive a confirmation email. Why not?
Please check your SPAM folder to see if your confirmation email was sent there.
7) Does Pod Outdoor ship internationally or to APO and FPO addresses?
No, Pod Outdoor only ships to the contiguous 48 states. We do not ship any International Orders (Including Puerto Rico, Guam, APOs and FPOs), including orders that have any connection to International shipments (freight-forwarders, etc.). This applies to both the shipping and billing addresses. Orders found to have an international connection will be cancelled. There are no exceptions.